Privacy Policy

1. Introduction & Scope

This Privacy Policy describes how SkillBloomer (Powered BY Graphite Art Land OPC) (“we,” “us,” “our”) collects, uses, stores, shares and protects your personal and usage data when you access or use our website, courses, instructor tools, or other services (collectively, the “Service”). By using our service or providing us information, you consent to the practices described in this policy.

2. What Information We Collect

We may collect the following categories of information:

Personal Data: e.g., first and last name, email address, phone number, billing/payment information (when you enroll in paid courses), your city/country/organization (if provided), and profile data if you create an instructor profile.
Usage & Device Data: IP address, browser type and version, device/OS, pages visited, time and date of access, time spent on pages, clicks, and session data—for analytics and diagnostics.
Transactional Data: If you make payments, the payment method (masked), transaction date, course purchased, purchase amount, and invoice/receipt info.
Optional Data: Any data you voluntarily provide—e.g., in support requests, feedback forms, communications, or course-related submissions (assignments, profile pictures, etc.).
Cookies & Tracking Data: Cookies, local storage, and analytics/tracking identifiers for site functionality, login sessions, user preferences, analytics, performance improvement, and (if opted-in) marketing.

3. How We Use Your Information

When you create an account or sign up on SkillBloomer, you are required to provide your email address and other basic information.

By signing up, you explicitly consent to receive emails from SkillBloomer, including but not limited to:

Account-related communications (such as verification emails, login alerts, purchase confirmations, and important service updates).
Platform updates and announcements.
Promotional, marketing, and educational communications related to our courses, features, offers, events, and other SkillBloomer products or services.

Your consent is collected through an affirmative action during the signup process (such as checking a consent checkbox or submitting the registration form), indicating your agreement to receive such communications.

You may withdraw your consent or opt out of promotional emails at any time by:

Clicking the “unsubscribe” link included in our emails, or
Contacting us at support@skillbloomer.in

Please note that even if you opt out of promotional communications, we may still send essential transactional or service-related emails necessary for the operation of your account.

We use collected data for purposes including (but not limited to):

Provide, maintain, and improve the service (course delivery, platform performance, and user interface).
Manage user accounts (registration, login credentials, profile, and instructor/student roles).
Process payments and enrollments and issue receipts/invoices.
Provide customer support and respond to queries or feedback.
Monitor, analyze, and improve user experience and service usage (analytics, logs, diagnostics).
Detect, prevent, and address fraud, abuse, security breaches, or other prohibited activities.
Communicate with you: service announcements, updates, policy changes, account-related emails, and—only if you opt in—promotional or marketing communications.
Comply with legal obligations, resolve disputes, enforce our terms, and protect the rights/security of users and third parties.

4. Data Sharing and Disclosure

We may share or disclose your data under the following circumstances:

With service providers/third-party vendors (e.g., payment processors, hosting providers, analytics services, and email providers) who help us deliver the Service, but only to the extent necessary and under confidentiality obligations.
If required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of SkillBloomer, our users, or third parties.
In connection with a business transaction (merger, acquisition, sale, or asset transfer), we may transfer user data, in which case we will notify affected users.
With your consent.

We do not sell your personal information to unaffiliated third parties for marketing or other purposes—unless explicitly stated and consented to by you.

5. International/Cross-Border Data Transfer

Because our service may rely on infrastructure or vendors located outside India, your personal data may be transferred to—and stored or processed in—jurisdictions other than your own. By using the Service and providing your data, you consent to such international transfers. We will endeavor to apply appropriate safeguards to protect your data.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected (e.g., active account maintenance, enrollment history, payment records), or as required by applicable law. For account-related data, we maintain it until you request deletion or we terminate your account (subject to any legal obligations). Usage and tracking data may be retained for a reasonable period for analytics, security, and improvement purposes.

7. Security Measures

We implement commercially reasonable technical and organizational measures to protect data from unauthorized access, loss, alteration, or disclosure. Examples of safeguards include encrypted data transmission (TLS/HTTPS), access controls, secure storage, and periodic reviews. However, no internet transmission or storage method is completely secure — we cannot guarantee absolute security.

8. Your Rights

Depending on applicable law and your jurisdiction, you may have rights including:

The right to access the personal data we hold about you.
The right to correct or update inaccurate or incomplete data.
The right to request deletion of your data (subject to legal or contractual exceptions).
The right to object to certain processing (e.g., marketing) or withdraw consent.
The right to restrict processing, or request data portability (where applicable).
The right to opt out of non-essential cookies/tracking.

To exercise these rights, you can contact us at a designated email (e.g., support@skillbloomer.in).

9. Use of Cookies/Tracking Technologies

We use cookies and similar technologies to enable core site functionality (login, preferences), security, analytics, and (if opted in) marketing. You may manage or disable non-essential cookies through your browser settings—but that may impair certain site functions.

10. Children’s Privacy

Our service is not directed at children under 18. We do not knowingly collect personal data from minors. If we become aware that a user under 18 has registered without parental consent, we will delete their data.

11. Changes to This Privacy Policy

We may update this policy occasionally. We will post the revised version on our website and update the “Last updated” date. Significant changes (affecting user rights or data use) will be communicated via email (if you have an account) or a prominent site notice.

12. Contact Information

If you have questions, concerns, or wish to exercise your data-protection rights, contact us at:

Email: support@skillbloomer.in

Phone: +91-9810196405